Shipping Info

How can I track my package?

If tracking stats are available, you'll be able to track your package using the Your Orders page. Just click "Track Package" beside the delivery you wish to follow.

Why isn't there tracking information for my order?

If you do not see any tracking data for your shipment plus the estimated delivery date has not yet passed, your package should still arrive when they're due. You will find some common factors why tracking details are unavailable on our Tracking Shipments Help page.

FREE SHIPPING

To take advantage of FREE Shipping:

  • Place at least $25 of eligible products inside of your Shopping Cart.
  • Go on to checkout.
  • Ship your items to one single U.S. address.
  • Select "Group my items into as few shipments as possible" as your shipping preference.
  • Select FREE Shipping as the shipping speed. The transaction will be delivered within 3-9 business days after all of your merchandise is available to ship (including pre-order items).
  • Place your order, and enjoy the free shipping!

With this particular shipping option, we fulfill the transaction in a more cost-efficient way. This permits us to give our savings on to you by means of free shipping. Even though it might take some extra time to pack and ship your order, you'll still receive it inside the estimated delivery time period.

International Shipping

We gladly accepts orders from all over the world. Available product lines, shipping rates and charges can vary in accordance with the delivery address on your order.

To determine the shipping rate information specific for your order's destination, find your region.

There could be limitations on where and whether vendors offer international shipping. For more information, visit our the vendors international shipping details page.

Read more about shipping to U.S. protectorates or APO, FPO, or DPO addresses.

Your packages may be subject to the customs fees and import duties of the country where you have the transaction shipped. These charges are normally the recipient's responsibility. To get more details, read about Restrictions (which pertain to all international shipments) and Import Fees Deposits within the resellers Global shipping page.

Restrictions

The following items can be shipped to almost all destinations outside of the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

* Note: Books which need special handling because they are extremely heavy (including, multi-volume sets) cannot be shipped outside the U.S. If it is the situation, it is noted within the product detail page.

Limitations

For products shipped internationally, take note that any maker warranty may not be valid; manufacturer service options will not be available; product manuals, instructions and safety warnings may not be in destination country languages; the items (and accompanying materials) probably are not designed in accordance with destination country standards, specifications, and labeling requirements; and also the products may not comply with destination country voltage as well as other electrical standards (requiring usage of an adapter or converter if appropriate). You are responsible for assuring that your product can be lawfully imported towards the destination nation. When ordering the recipient will be the importer of record and has to adhere to all protocols of the destination country.

Privacy

Your privacy is very important to us, so we understand that you care about how information regarding your order is used and shared. We would like our international customers and customers shipping products internationally to know that cross-border shipments are be subject to opening and inspection by customs authorities.

Also, we may provide certain order, shipment, and product information, for example titles, to international carriers, and such information may be conveyed by carriers to customs authorities in an effort to facilitate customs clearance and observe local laws.

If the order is a gift, the package is marked "Gift," but the cost of the product is still stated within the customs form.

Customs authorities require price of the present item to be stated directly on the package.

Customs, Duties, and Taxes

You will be liable for assuring that the product can be lawfully imported to the destination country. When ordering the recipient is the importer of record and will adhere to all procedures of the destination country. Orders which are shipped to countries outside the United States might be be subject to import taxes, customs duties and fees levied via the destination country. The recipient of an international shipment could be subject to such import taxes, customs duties and charges, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control of these charges and can't predict whatever they might be. Customs policies vary widely from nation to nation; you should speak to your local customs office for more information. When customs clearance procedures are required, there may be delays beyond our original delivery quotes.

Shipping Costs and Times by Geographic Region

When orders shipped internationally make it to the destination country, they are governed by customs clearance procedures which may cause delays beyond original delivery estimates.

Suppliers sometimes have policies that differ from our conditions. For items you have purchased with a seller, please see the applicable seller's policies for the other conditions and terms that may affect your purchase of such merchandise.

When you should Expect to have Your Order

Our estimated delivery date for your order relies how fast we can obtain and ship your items, your shipping address, and the shipping speed and options you choose. Items Requiring Special Handling

Some items, including bulky media items, large TVs, and certain perishable products require special handling and shipping methods (such as Expedited Chilled Shipping). You can get information regarding these products along with shipping requirements and charges from the suppliers product delivery site.